Legal notices & GTC
RockyPop Hotel | Chamonix – Les Houches
You are among the curious 🙂
Website's owner
Address: 72 descente des Périades, 74400 CHAMONIX MONT-BLANC
Legal form: Simplified joint stock company
RCS Annecy B 810 603 100
Intracommunity VAT number: FR09810603100
Share capital: 4 000 000 €
Hotel: RockyPop Hotel
Address: 1476, avenue des Alpages 74310 Les Houches
Phone: +33 (0)4 85 30 00 00
Mail: reservation@rockypop.com
Site publishing director
In accordance with articles 39 and following of law n° 78-17 of 6 January 1978 amended in 2004 relating to data processing, files and freedoms, any person may obtain communication and, if necessary, rectification or deletion of information concerning him/her, by contacting: web@rockypop.com.
Mediator - Dispute resolution
After having contacted the hotel’s customer service department and if there is no satisfactory response within 15 working days, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details and referral procedures are available on his website: www.mtv.travel.
Website's editor
Company: Altelis
Address: 37, rue Adam Ledoux 92400 Courbevoie – France
Website: www.altelis.com
Phone: +33(0)1 85 09 74 06
SIRET: N°80164723100050
RCS: Paris B 801647231
Intracommunity VAT number: FR44801647231
Legal form: Limited Liability Company
Share capital: 100.000,00€
Hosting
Google France
Address: 8 Rue de Londres, 75009 Paris
Phone: 01 42 68 53 00
Graphic design
Website: www.lauraacquaviva.com
Recruitment
Send us your CV by e-mail to recrutement@rockypop.com or by applying directly to https://assas-hotels.welcomekit.co/departments/rockypop-hotel.
Groups
Please contact the booking service for further information: commercial@rockypop.com.
Guarantee
No show
Flexible terms
A deposit of 30% of the total amount of the stay is due at the time of the reservation.
Free cancellation and full refund of the deposit until 14 days before the arrival date (before 02.00pm).
In case of late cancellation or late modification, the prepayment will be kept and non refundable.
In case of no-show or anticipated departure, the total amount of the stay will be charged.
Flexible terms 2 (D-7)
A deposit of 30% of the total amount of the stay is due at the latest 7 days before the arrival date throught a secured payment link sent by email by the hotel few days before this deadline.
Without this prepayment, the hotel reserves the right to cancel your reservation.
Free cancellation until 7 days before the arrival date (before 02.00pm).
In case of late cancellation or late modification, the prepayment will be kept and non refundable.
In case of no-show or anticipated departure, the total amount of the stay will be charged.
Flexible terms 3 (D-1)
A credit card number is required upon reservation as guarantee.
Free cancellation until 1 day before the arrival date (before 02.00pm).
In case of late cancellation, late modification, no-show or anticipated departure, the total amount of the stay will be charged.
Non cancelable, non refundable terms
Prepayment of the full amount of the stay upon reservation.
As soon as the reservation is made, no modification can be done and the prepayment is non refundable.
This prepayment is not refundable in the event of cancellation, change of dates of stay or no-show.
Relocation
Other information

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