Legal notices & GTC
RockyPop Hotel | Chamonix – Les Houches

You are among the curious 🙂

Website's owner

Company: SAS AMH2
Address: 72 descente des Périades, 74400 CHAMONIX MONT-BLANC
Legal form: Simplified joint stock company
RCS Annecy B 810 603 100
Intracommunity VAT number: FR09810603100
Share capital: 4 000 000 €

Hotel: RockyPop Hotel
Address: 1476, avenue des Alpages 74310 Les Houches
Phone: +33 (0)4 85 30 00 00
Mail: reservation@rockypop.com

Site publishing director

Mr. Romain Trollet – President.
In accordance with articles 39 and following of law n° 78-17 of 6 January 1978 amended in 2004 relating to data processing, files and freedoms, any person may obtain communication and, if necessary, rectification or deletion of information concerning him/her, by contacting: web@rockypop.com.

Mediator - Dispute resolution

In accordance with article L. 156-1 of the Consumer Code, RockyPop Hotel offers its customers a consumer mediation system by joining the sectoral mediation system, MTV – MEDIATION TOURISM AND TRAVEL.
After having contacted the hotel’s customer service department and if there is no satisfactory response within 15 working days, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details and referral procedures are available on his website: www.mtv.travel.

Website's editor

Company: Altelis
Address: 37, rue Adam Ledoux 92400 Courbevoie – France
Website: www.altelis.com
Phone: +33(0)1 85 09 74 06
SIRET: N°80164723100050
RCS: Paris B 801647231
Intracommunity VAT number: FR44801647231
Legal form: Limited Liability Company
Share capital: 100.000,00€

Hosting

Google Cloud Platform
Google France
Address: 8 Rue de Londres, 75009 Paris
Phone: 01 42 68 53 00

Graphic design

Laura Acquaviva
Website: www.lauraacquaviva.com

Recruitment

Are you cool, motivated and interested in joining our team?
Send us your CV by e-mail to recrutement@rockypop.com or by applying directly to https://assas-hotels.welcomekit.co/departments/rockypop-hotel.

Groups

Special conditions apply for groups. Promotional codes are not applicable on requests for more than 5 rooms.
Please contact the booking service for further information: commercial@rockypop.com.

Guarantee

Bookings should be guaranteed with a valid credit card (numbers, date and cryptogram), or with the payment in advance of all the charges.

No show

In case of a no-show at the hotel, 100% of the booking amount will be charged.

Non-cancelable, non-refundable rate

A prepayment corresponding to the totality of the stay is invoiced at the time of booking. This prepayment is not refundable in the event of cancellation, change of dates of stay or no-show.

Flexible summer conditions

Flexible rate
Free cancellation until 4pm of the day before the arrival date. In the event of a no-show, the full cost of the stay will be debited from the card provided to guarantee the booking.

Flexible winter conditions

Semi-flexible rate
The amount equal to 30% of the total cost of the stay can be debited at any time after booking.
There is no cost if the booking is cancelled or amended more than fourteen (14) days before the arrival date.
Late cancellation will be invoiced at 30% of the total cost of the stay.
No-shows will be invoiced at 100% of the total cost of the stay.

Relocation

In the event of a force majeure event, the establishment reserves the right to accommodate all or some guests in a nearby hotel of an equivalent category and services, with the related transfer costs borne by the establishment, which cannot be held liable for any further compensation.